FAQs

Amend or cancel an order

Once and order has been place it is processed pretty quickly, we cannot guarantee that we can amend or cancel it. Please contact us at customerservice@skynbakery.com as soon as possible so we can assist you.

Problems with the website

If you are experiencing problems with the website, please contact us at customerservice@skynbakery.com and we can assist you.

Forgot my password

We all forget our passwords from time to time, no worries just follow the instructions on the login page and you can reset your password.

DELIVERY POLICY FAQs

For our delivery policy please follow this link

RETURN POLICY FAQs

For our returns policy please follow this link

Forgot to enter my discount code

From time to time, we will use discount codes. If you forgot to enter the discount code when making your purchase, we cannot add the code once an order has been processed.

Discount code not working on all items

PLEASE NOTE: items in a sale, or already reduced are exempt from promotional discount, unless otherwise stated.